Questions about my sponsorship

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I have been a sponsor now for several months. However on my account page it only states 1 month. I know my money is being taken from my account every month, I am concerned why there is this discrepancy. I wrote my first letter several months ago and received an immediate response. I wrote my second letter well over a month ago and still have not received a response.
My sponsor # is 08728677. My child’s identification number is H0025600218..
Could someone please check into these issues for me?
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Kelly Baumer

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Posted 3 months ago

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Sarah, Official Rep

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Hello Kelly! I am so sorry for the confusion and concern your account information online has caused! I see that your sponsorship began on March 20, 2019. Since will not officially be two months since you sponsored your child until the 20th, the information is only showing that you have sponsored for a month. It should update after the 20th of this month :). The children write an introduction letter before they are sponsored so that we are able to immediately get a letter out to the sponsors once they have chosen to sponsor the child. Though these letters can take up to four months to be received by the sponsor, it sounds like you received yours instantly. That's wonderful! Typically, it does take several months to hear back from your child once you write a letter. Processing time can vary greatly, but once your child receives your letter, he has about two months to write his reply letter and have it sent to the national office in his country for processing. I have no doubt you will be hearing from your precious child again soon!
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Kelly Baumer

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Sarah thank you so much for your prompt reply. Is it better to write a physical letter than an on line letter? When I read my on line record it was cutoff before the end of the letter. Is there a word limit to the letters?
As I stated in my first question to you, my son is also a sponsor. He writes his letters in “snail mail” as we call it. Twice a year he sends his little guy money , once for his birthday and the other for Christmas. He told me he just sends a check in with his letter and mails it. Afterwards he will receive a letter with pictures of his child buying items for himself and his family. If I want to send Antony money, should I tell him in my letter that I have done so and just send it using my card on line? I read where I can send gifts such as goats and other animals, however it sounds like they don’t go to the child I sponsor. It states that the organization chooses who they believe are in most need. If I want my sponsored child to receive the gift, how do I do that.
My child is 15 years old but is only in 7th grade, is this normal for this culture?
My last question is, can I send him an actual gift from me?
I apologize for all the questions. I just want to make sure that I am doing everything correctly.
Sincerely,

Kelly Baumer
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Sarah Heacock Schreffler

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I am another sponsor who has been sponsoring for about 2.5 years.  I write to kids in many different countries. I write mostly through the online system. It is not limited to words -- it is limited to lines. When you are writing your letter (on the desktop anyway. I've never used the app to write letters.) there will be  a % complete at the bottom. When it gets to 0%, continuing to write will cause it to cut off at the bottom  Even adding empty lines will cause lines to be cut off at the bottom.  But you can see these changes in the screen and fix it so it all fits. And when you preview it will show what will be going to your child.

The main time I write a physical letter is when I have more to write than I can fit into that spot. But even then, often, I will just break the letter up to write multiple letters. It can take a LONG time for a physical letter to get to Colorado and scanned into the system. Online letters zip through,  comparatively.

I have always sent money online. Seems more secure than putting it in the mail. I do not usually tell the child the money is coming but let their center know. 1) I never know when the letter will go through versus the money. What is the money gets there before the letter does? Will they be expecting a second gift?  I'm planning to Guatemala in February to see my child and also not expecting to say anything ahead of time to my boy there, even though I'd really like to.

If you want to send a physical gift, find someone going to Honduras who is willing to drop the gift off at the Honduras office/with a Compassion representative in country and you can send a physical gift with them, suitably labeled as you would any physical letter. Note that any letter in such a physical gift is NOT Translated so you probably want to scan and send electronically as well.
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Sarah Heacock Schreffler

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When was the information last updated for your 15 year old?  They typically do information updates when they do photo updates, which are 18 months-2 years apart.  (And the information update comes AFTER the photo update is visible on your account so you have to remember to go back and look again). So he could be 15 years old and in 9th grade, if it has been 2 years. Or the 7th grade may be accurate and he was pulled from school for a time to help at home/entered school late. The fabulous thing is that he is IN SCHOOL beyond 6th grade. That is a huge accomplishment.  It is hard not to be sad when our kids are behind what we would expect (I've got a 21 year old in 10th grade, and that is updated information)  But this is one reason Compassion keeps the program open up until age 22. Because some kids do not start school/stay in school straight through the way our kids do in the US.
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Sierra, Employee

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Hi Kelly! Sarah has done an excellent job at answering your questions, as she is a seasoned and very knowledgeable sponsor. :) If you have any further questions, please don't hesitate to ask us! It's no trouble at all for us to answer them. :)

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