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Hi there, I signed up to sponser a child #GU091500344 at an event. All my information was written on paper not online--I'm not sure if it has been processed or how to log into my profile. If you can let me know if everything went through that would be great. Thank you!
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marissa herr

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Posted 1 year ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hello Marissa! I do actually see that we created your sponsorship account just a few days ago before the weekend. The sponsorship itself is still being processed, but you will receive a welcome packet in the mail with your sponsor number included in it about two weeks after the sponsorship is completely processed. With that sponsor number, you'll be able to create an online account and start writing letters to your child through the letter portal there :).
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marissa herr

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Thanks for checking Sarah! I tried to catch you before it was fully processed. After further reviewing my financial situation I unfortunately won't be able to be sponsor :( would you be able to cancel it for me?
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Shannon Massey, Employee

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Hi Marissa, 
I was able to go ahead and cancel Viviana from your account, as requested. Although it looks like her first contribution was not posted to the account because she was still in process, you may still see this first donation pull. I am so sorry that I am not able to cancel that because it is already pending. Please let us know if you need this refunded. Thanks so much! 

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