I'm not able to reset my password. when i enter my email address i get a maddage stating that the email i have entered has been reported as undeliverable? i don't understand why, if i was able to logging into my account with the same email before.
Hi Cynthia! Thank you for reaching out to us. I'm so sorry you're having trouble with your password. I would be happy to help you. I'm sending you an email now with your username and password information.