Sadly, I have to cancel my sponsorship

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  • Updated 6 months ago
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I’m so sorry it I need to cancel my sponsorship is there anyone that can help me with this situation? Sponsors# 07898317
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sabdy burgos

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Posted 6 months ago

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Leah, Employee

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Hello Sabdy, I am sorry to hear that you need to cancel your sponsorship of Esmeralda. Please tell me if there is anything that Compassion may do to better serve you. If this is due to a financial concern, I may be able to assist. I would love to be able to keep you connected with Esmeralda. I can pause your monthly contribution for three months. This would take care of May, June and July. Beginning in August I can reduce your normal contribution of $38 to $19 for an additional three months. Please let me know if this will help or not. 
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sabdy burgos

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That’ll be great! Can you pause it and email me in August to remind me of the payments please
So sorry for the inconvenience
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Shannon Massey, Employee

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Hi Sabdy, 
I have taken care of making these changes on your account for you. Please know that as much as I would love to be able to have an email sent to you in August, we do not have a way to set that up in our system. I do apologize for that. You can expect your next contribution of $19 to pull out on August 28th. :)

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