Second sponsor information

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I am sponsoring two children and still I do not have information of the second child, any letters?

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Maria R

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Posted 4 months ago

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Susan, Sponsor and Donor Relations, Social Media

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Maria, regrettably, I only see one child on your account at this time - Emawayish from Ethiopia. I am concerned and would like to research this further to make sure everything is as it should be on your account. Do you have the child number or full name for the second child that you had sponsored?
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Maria R

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Good Morning:

Ministry of children in my church decided to help sponsoring a child under the name of ISA RAMIREZ (Under 18), with my account information. That was being taking out from my account since march or april without any letters or communication from second child.

Child name is RODIN/UG063600016.

Please I need to stop the second amount sponsoring  under Rodin, until I clear this situation. And also I need information about second amount ($38.00) who was being helped.

Isa is very concern and excited about help this particular child. If I need to change anything let me know.

Cordially,

Maria Rincon


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Shannon Massey, Employee

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Hi Maria, 
I am a little confused. I see this child is on an account under Isa? The account number is 07773515. May I ask, are you related to Isa? Are you wanting these two accounts combined? How did you want this all set up? Thank you for clarifying! 
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Maria R

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Good Morning Shannon:

Yes, I know Isa. She is a minor (under 18) member of my church. The idea is that she received the letters, but still I will support her trough my account.

I don't have my regular job because summer  season. Is possible freeze not cancel my sponsor support for Rodin and Emawayish until next month, back to normal in August. I will really appreciate it. It was hard both, since the second amount is being take care off. I understand the hardest time for the children, and I'm praying to continue helping them through you.

Is Rodin being sponsor? We dont' have news.

I appreciate, it


Maria Rincon

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Leah, Employee

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Good Morning Maria! Yes, Rodin's sponsorship is currently active under Isa's account. I do see the credit card on file on her account is under your name. Would you like me to move Rodin to your account and add Isa as the correspondent for him. The reason that you guys have not received the welcome packet or letter from Rodin is because it was sent back to us. I am showing that the address listed on both your account and Isa's account is the same. Is this correct? I have waived your contribution for both Emawayish and Rodin for July. Your next contribution will process on, August 27, 2018. Please let me know if you need further assistance. I appreciate that you want to continue to sponsor these children and hope things are better soon. :-)
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Maria R

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Good Afternoon: I am following with you since one month ago the request to send Rodin (UG063600016) letters and mail to ISA RAMIREZ address . Please let me now if Rodin's letters and introduction package is being already to Isa. I am really concern since none of us are receiving any news about Rodin.
I hope receive news from you as soon is possible, since we depend on them to work in church with Rodin info. Thanks a lot and I will really appreciate your answer.

God bless your mission.


Maria Rincon
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Susan, Sponsor and Donor Relations, Social Media

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Maria, thank you for following up. Rodin's sponsorship has been under Isa's name and mailing address. I am so sorry you have not received any of the information yet. I just re-ordered the welcome booklet assuming that your address is correct. The welcome booklet was on hold because it was sent back to us as deliverable by the postal service. Please log into your online account to verify your mailing address and let me know as soon as possible if your address is incorrect. I want to make sure we are sending it to the right place. 

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