Sending a hand written letter

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My husband and I started compassion back in March. We filled out the paper work and then they gave us a small packet that had some information about how to write and what not to write and about our sponsor child. We wrote a letter to our sponsored child and sent a photo and marked on the paper what state we lived in. We received basically the same thing in the mail so didn't fill that one out. Was wanting to write to our sponsor child again but not sure if she has even received our first letter. Nothing shows online that she has got it or that it has even been received from compassion. How can I find out if it is even being processed? I want to write her through the online but want to make sure she has received or will receive and introductory letter from me and my husband.
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Sherry Edge

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Posted 4 years ago

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Jamie Riemersma

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Hi Sherry!

  I am a sponsor, like you.  Did you write your first letter back in March?  If so, it was probably processed under the old letter writing system, which typically would take 2 to 3 months for the letter to reach your child.  That would mean that your child probably just recently received your letter, or will in the next couple weeks.  Under the old system, we couldn't see when our letters were delivered to our kids, so you won't know she's recieved it unless she sends a reply to it.  The new system is quite a bit different, and while they are still working out some issues with it, it will be a lot faster.  Plus, we can see all the letters written since the new system started online, which is a very nice feature.
  If it were me, I wouldn't wait to write another letter.  Even if your second letter arrives before your first, your child will still love getting it!
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Hi Sherry! Thank you so much for sending your biography and photo to your child! I did confirm in your account that we have received and processed these items as of April 25th, and they have been mailed to your child. Jamie is correct in regards to the changes to our letter writing system. Your letter would have been processed under our previous system, and your child will most likely receive your biography and letter sometime in July. You are more than welcome to send her another letter online. Going forward, any letters you send will appear in your online account, will be processed under our new system and will be received much quicker. Your child will be sending you an introduction letter and will be responding to the letters she receives from you. As Jamie said, children love receiving letters from their sponsors and are very encouraged by them. Please feel free to write your child often!

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