Sent a substantial family gift back in June appears they never got it

  • 1
  • Problem
  • Updated 3 months ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I don’t think the family ever got the $500 gift we sent. We always get word of what gift money is used for, even with small gifts. Concerns me we never heard anything.
Photo of duaine

duaine

  • 1 Post
  • 0 Reply Likes
  • concerned

Posted 3 months ago

  • 1
Photo of Sarah Heacock Schreffler

Sarah Heacock Schreffler

  • 398 Posts
  • 222 Reply Likes
It can take up to 6 months to get that word. If you sent that gift in June, you should receive word by December.
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4930 Posts
  • 1088 Reply Likes
Hi Duaine! Thank you so much for blessing the family with such a significant gift. I am so sorry that not having heard what your child's family received with your gift has caused you concerns! Sarah is correct that it can take up to six months for you to receive the thank you letter and photo detailing what the family purchased with your gift. If you gave the gift in June 2018, you should receive the letter and photo by the end of December. If you haven't received it by then, please contact us so we can make an inquiry for you. I have no doubt that you will hear from your child regarding the sweet gift before then though :).

This conversation is no longer open for comments or replies.