Short term postponement

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  • Updated 2 years ago
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I am a full time student that is empoloyed by my university, but during the summer months I am unemployed. This summer I've had unexpected costs arise and cannot sponsor my child for this month, July, or August. This was rather recent, and when I tried to cancel the monthly payments the website made it impossible to figure out how to do so. I tried postponing the payment until later in the month so I had time to figure it out, but the payment came out today anyways, and has caused me to go negative in my account and drew an overdraft fee. Is there anyway that the automatic withdrawal can be reversed? 
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Chase Jensen

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Posted 2 years ago

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Sarah, Official Rep

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Chase, I am so sorry that your most recent donation caused your account to overdraft :(. I am making a request for the $38 to be refunded back to your account this morning. I can also go ahead and cover your June through August donations since you aren't able to work over the summer months, and you can pick up the donations again in September.

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