Should I expect a letter from my Compassion child in the mail, or otherwise?

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Should I expect a letter from my Compassion child in the mail? (I sent mine online; will I recieve a scan of his online, or recieve a physical copy?) Also, in my account settings I believe I've always had my preference set to receiving physical copies of high-quality scans, but last time I simply received a scan into my inbox in my account. Is that to be expected? It is completely fine but I hope to get a bit more clarification on how I will be receiving any letters. Thank you :)
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Zoë Giannini

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Posted 11 months ago

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11 months ago
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Sarah Heacock Schreffler

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I have the preference for physical copies of scans. But I always get my letters first in my online account, with an email saying I received it. The letter in the physical box shows up later, after it wends its way through the USPS system.

11 months ago
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Sierra, Employee

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Hi Zoe! If your letter preferences are set to receive physical copies, then you should definitely receive those; it sometimes can take them a few weeks longer to get to you than the electronic copies! I do see that Antony's most recent letter to you is on its way via the mail.

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