Siblings and letters

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  • Updated 2 months ago
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Hey! I usually receive my kid’s letter in a timely manor with emails, app notifications, and a physical copy. But I was scrolling through my account online and noticed a letter I haven’t seen before. I know it’s mine because Nana always writes like that, but he says he has siblings and I’m confused.

Can someone clarify the truth of this? And if he does how do I go about sponsoring them?

Is it possible to get family pictures or will I only get to see them when I make a visit?
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Posted 2 months ago

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Sarah, Official Rep

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Hi Patrice! I am so sorry for the confusion with this letter and the information it contains. I am sending an inquiry to our national office in Ghana to clarify the information Nana shared in the letter since it is different than what we have listed in his profile. It usually takes between 6-8 weeks for us to receive the reply back from our office there, and we will contact you as soon as we have received their response. Regrettably, most families in Africa only have one child registered in Compassion's program so that we are able to help as many families as possible in the community. Though the other children in this family are not enrolled in the program, your sponsorship of Nana is indirectly benefiting the entire family. Nana most likely talks with his family about the lessons he learns at the center, and the center also provides programs for his parents to engage in including: literacy, marriage education, spiritual retreats, parenting education, Bible studies, child development lessons, etc. Just by having Nana in the program, the entire family is able to benefit and learn :). Child photos are updated for the sponsors every 18-24 months, but we do not require family photos to be taken. When sponsors send a special family gift of $60 or more, Compassion does believe that we should thank the sponsor in a special way by including a photo with a special thank you letter. The photo in these cases is taken of the child with the gift that was purchased and any family members that are available to be in the photo at the time it is taken. I cannot guarantee that all of your child's family members would be in a photo if you did send a gift of this amount. There have been times where parents or older siblings weren't available at that time and were not included in the photo. I hope this helps! Again, we will contact you as soon as we have confirmed the information Nana included in his letter about siblings. 
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Sarah Heacock Schreffler

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I have sent multipl $100 family gifts to one of my kids and gotten great gift pictures (the last one -- they built a kitchen) but always with only my sponsored child, not her parents or her siblings.