Skipped November Payment

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  • Problem
  • Updated 6 years ago
  • Solved
Archived and Closed

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November's payment was never taken out of my account. There is no record that I paid in November and my account says my next payment is due in December. November got skipped but I want to make sure my child is receiving the funds necessary. How do I pay for November?
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Cory Ryan

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  • worried

Posted 6 years ago

  • 1
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Jamie Riemersma

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Did you just start sponsoring this child recently? I started a new sponsorship in September, and as a thank-you, Compassion covered my October payment.
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Cory Ryan

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I started sponsoring him in May
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Susan

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Hi Cory! Sometimes when you sign-up for a new automatic withdrawal online we will cover the next month's support as a thank-you as well. Regrettably, I was unable to pull up your record to see for sure what happened. However, if you'd like to make a donation for November or have us research this issue, please call us at 800-336-7676 or email ciinfo@us.ci.org. We're happy to help! 

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