So I made my first payment and then my account but it's not showing that I'm sponsering a child but it shows that my payment is pending .?

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  • Updated 6 years ago
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So I made my first payment and then my account but it's not showing that I'm sponsering a child but it shows that my payment is pending. What do I do now because I want to make sure the payment goes through and that I'm still sponsering this little girl.
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Marissa Encizo

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Posted 6 years ago

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Emily

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Hi Marissa! Welcome to the Compassion family and thank you so much for choosing to make a difference in your new girls life! I am sorry that you're not seeing your child on your account yet. It can take a couple of days to process your request to sponsor a child through our website. Thank you for your patience! If you received a confirmation email, you can be assured that your sponsorship is in processing and your child will post to your account soon. I just checked our system and it looks like an account has been created for you but your child and contribution are not yet posted. If you do not see your donation and your girl posted to your account by the end of the week, please let us know.
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Susan

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Hi Marissa! I just took a quick look at your account and it looks like both your sponsorship and your donation have been processed now. Please let us know if we can be of further assistance.

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