SPONSOR Account SETUP

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  • Updated 3 months ago
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Can't set up my account - live outside US
I tried the link for non residents of the US but nothing.
08319165 number
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Barry Borgia

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Posted 3 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Barry! Were you actually having trouble with the website? When you live outside the US, there are extra steps we have to take to set up your online account. When you fill out the information online, a request gets sent to our representatives to manually set up the account for you behind the scenes. Once that happens, they email you back to let you know that it has been completed. If you were just trying to set this up last night, I would encourage you to wait for 24 hours for us to get that account set up.
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Barry Borgia

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I followed the steps - but I didnt read it didnt went automatically - you have to put it up manually... and I filled out the Non US application 3 times in a row... Sorry
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Barry Borgia

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So I just wait now , for the manual set up on your part?
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Barry! Yes, please give us time to get this set up for you. 24 hours is about normal for us to be able to get these accounts taken care of.

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