Sponsor/Donor Number: 08107459 I need to cancel my sponsorship. :(

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How do I cancel my account?
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Diane Gail Carter

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Posted 6 months ago

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Susan, Sponsor and Donor Relations, Social Media

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Diane, I am so sorry to hear that you are faced with such a difficult decision but I can certainly assist you with whatever you need to do on your account today. Please let us know if there was any way that we could have better served you during your time as a sponsor. We do have some options that may be able to help. For example, we could cover three months' support for you and then we could lower your support amount to $19 for five months. Please let me know if this would help. If not, let me know and I will make your child available for another sponsor. 
(Edited)
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Diane Gail Carter

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I would have liked more correspondence, since I only got one letter that was not in reply to the letters I sent. I wrote in Spanish, so I didn’t need letters translated. Please move forward with my cancellation.
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Madison

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Diane, we do appreciate your feedback. Letters do usually take a little bit of time to process, and the letter they sent was an introduction letter. Sometimes they may not have the letter you previously wrote in front of them when they write a letter. I also just want to explain why letters do need to go through translation. Even though may speak Spanish, we do check the quality of letters to make sure it is a good quality letter. I am sorry for the lack of correspondence you received, but I have gone forward and cancelled your sponsorship of Dariana at this time. If you have any further questions, please let us know and we will be happy to assist you. 

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