Hello. Our family writes to and sponsors a little girl from Bolivia. Last January, we were concerned that something was wrong because we had not been receiving letters for months. We considered discontinuing the sponsorship, but felt uneasy doing that. So, Compassion offered to cover our monthly pledge for a few months and then, it was supposed to be billed for $19. However, nothing has changed on our end and we do not see the deduction of $19 dollars this month. Can you please look into this? We do not understand what has happened. Thank you!