SPONSORSHIP CANCELLATION

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I need to cancel my sponsorship, how do I go about doing this? I will have to decline the three month offer as well
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Brittany Howard McEwen

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Posted 1 year ago

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Madison

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Hello Brittany!

I am happy to assist you, although I was unable to locate your account. Do you know your sponsor number or child number? Please let us know and we will be able to assist you!
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Chris Powell

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I need to cancel my sponsorship, 07513250, effective immediately. I will decline the 3 month offer
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Sarah, Sponsor and Donor Relations, Social Media

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Chris, I am so sorry that you need to cancel your sponsorship. I have honored your request today. Please let me know if there is anything Compassion could have done to serve you better!
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Justin J Jordan

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I request cancellation of my sponsorship Jan 21, 2018. Sponsor/Donor Number: 07484238. Please confirm.
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Madison

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Hi Justin! 

As you requested, I have cancelled your sponsorship of Christopher at this time. Please let me know if there is anything Compassion could have done to serve you better through your time of sponsorship!
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McKenzie Jamieson

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I’d like to cancel my sponsorship- sponsor number 07796765
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Susan, Sponsor and Donor Relations, Social Media

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McKenzie, I am sorry to hear that you are faced with such a difficult decision but I can certainly help you with whatever you need to do here today. Please let us know if there was any way that we could have better served you or if you have any feedback for us as an organization. Also, I do want to make sure you are aware that we have some options that may be able to help you to keep the relationship that you have with your child. For example, we could cover three months for you and then lower your support amount to $19 for five months. Please let me know if this would help. If not, let me know and I will make your child available for another sponsor. 
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McKenzie Jamieson

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I am unable to do this as well.
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Sarah, Sponsor and Donor Relations, Social Media

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McKenzie, we completely understand and have made your child available for another sponsor this morning. Thank you so much for getting back to us quickly.
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Meredith Coleman

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I request to cancel my sponsorship at this time. Donor number 02607579. Thank you. 
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Sarah, Sponsor and Donor Relations, Social Media

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Meredith, I am so sorry that you are in need of canceling your sponsorship :(. Please let us know if there is anything Compassion could have done to serve you better. If this is due to financial concerns, Compassion would be able to cover your support for the months of February through April and reduce your sponsorship rate to $19 per month for May through September. Please let me know if this would help or if you still need to cancel.
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Meredith Coleman

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I still need to cancel.
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Shannon Massey, Employee

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Hi Meredith, 
We completely understand. I have removed Ayere from your account for you today. If you would like, you may write Ayere a final letter. Please write “Final Letter” across the top of the correspondence, along with your child's name and child's number, (UG045500152). Please send your letter to Compassion's address below:  

Compassion International
Colorado Springs, CO 80997
 
If in the future you would like to sponsor another child, we would be blessed to partner with you again!
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Taron

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I need to cancel my sponsorship as well. sponsor number 02086017. Thanks
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Sarah, Sponsor and Donor Relations, Social Media

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Taron, I am so sorry that you are in need of canceling your sponsorship :(. Please let us know if there is anything Compassion could have done to serve you better. If this is due to financial concerns, Compassion would be able to cover your support for the months that you have missed and  February and March. Please let me know if this would help or if you still need to cancel.
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jessica

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Hi I need to cancel my sponsorship # 07587144 thank you
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Sarah, Sponsor and Donor Relations, Social Media

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Jessica, I am so sorry that you are in need of canceling your sponsorship :(. Please let us know if there is anything Compassion could have done to serve you better. If this is due to financial concerns, Compassion would be able to cover your support for the months of January through April. Please let me know if this would help or if you still need to cancel.
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jessica

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Thank you for responding unfortunately at this time I will just need to cancel.
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Sarah, Sponsor and Donor Relations, Social Media

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Jessica, I completely understand and have made your child available for another sponsor this morning.
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Sean

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How do I cancel my sponsorship?
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Sean

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My sponsorship number is 07557456.
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Shannon Massey, Employee

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Hi Sean, 
I see that you were able to call and get your account cancelled this morning. I am glad to see one of our representatives was able to help you. Have a wonderful day! 
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Nouf Tabech

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Hi,
I need to cancel my sponsorship too due to personal reasons. my Sponsor number is 07726103  

Kindly advise.
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Shannon Massey, Employee

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Hi Nouf, 
I am so sorry you are thinking of canceling your 3 sponsored kiddos. Please know that we would love to be able to help you keep your relationship with them, if at all possible. Would it be helpful if Compassion were able to cover a few months of sponsorship for you, to allow you a small break? If not, we completely understand and are happy to assist you with canceling if need be. Please also share if there is any other way we can help! Thank you so much and we look forward to hearing from you! 
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Nouf Tabech

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Hi Shannon, unfortunately i cannot continue with the sponsorship. thanks for your offer to help but i have other financial commitments that just started few months back.

Thanks and let me know what are the next steps to exit the program please?

Best
Nouf
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Christina, Employee

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Nouf, I have taken care of cancelling your sponsorships for you. Thank you so much for the time you have blessed your three children. If you would like to sponsor another child in the future, we would be blessed to partner with you! 
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Beth Carder

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I need to cancel mine too. Simply can’t afford. Could I get some help please!!
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Shannon Massey, Employee

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Hi Beth, 
I just answered your post that you created. However, I have also copied it below for your convenience. :)

Hi Beth, 

I am so sorry that you are thinking of canceling your sponsorship of Charli. Please know that we truly value our supporters and we would be blessed to able to help you keep your relationship with your sweet kiddo. If your request is due to a short term financial situation, Compassion would be happy to cover three months of sponsorship for you to allow you a small break from the financial commitment. This means we would completely cover the months of March through May. In addition, we would be happy to place you on a reduced rate of sponsorship for the following three months. This means that for the months of June through August your donation would be reduced to $19 per month. However, if you still feel it is best to cancel your sponsorship, please let us know and we will be happy to fulfill your wish to cancel. 

Please know that I have temporarily stopped your automatic withdraws until we hear back from you!
 
We look forward to hearing from you!  
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Beth Carder

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Hello! Right now it is not temporary. I have no idea what the future holds. I will support again I’m the future if I am able. Thank you for your help!
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Christina, Employee

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Beth, I understand and am happy to help you. Please rest assured that I have removed Yariel David from your account and have made him available for another sponsor. Thank you so much for the time you have been able to bless him with your love and support! We sincerely pray that you circumstances improve and that God blesses you. 
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Ella Denes

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Unfortunately, I also need to cancel my sponsorship. My Sponsor # is 07411470.. Please let me know if there is more I need to do. Thank you
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Shannon Massey, Employee

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Hi Ella, 
I just replied to your other post, but for your convenience I have also pasted my response below. :)

"Hi Ella, 
We completely understand. I have removed Haftom from your account today. If you would like, you may write him a final letter. Please write “Final Letter” across the top of the correspondence, along with your child's name and child's number, (ET017000069). Please send your letter to Compassion's address below:
  
Compassion International
Colorado Springs, CO 80997
 
If in the future you would like to sponsor another child, we would be blessed to partner with you again! "
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Jennifer Terry

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I am needing to cancel my sponsorship. Sponsor ID: 07573907
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Christina, Employee

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Jennifer, I’m so sorry to hear that you need to cancel your sponsorship of Kasech. Please share if there is any way we could be serving you better. If this request is due to financial concerns, we may be able to help you. Because we value you and Maryssa as Compassion sponsors and the difference you both are making in Kasech's life, Compassion would be happy to cover three months of support for you. This means we would cover the months of March through May. This would be our gift to you; you would not need to reimburse Compassion. If this option would help, please let me know and I would be happy to take care of this for you. If not, and you would like your sponsorship cancelled, please let me know. Please know that because you are sponsoring with Maryssa, we will need her confirmation of this cancel as well before we can cancel. If you wish to still cancel, please have Maryssa contact us. She may either post on this help forum, call us at 1-800-336-7676, or email socialmedia@compassion.com

I look forward to your reply!
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Jennifer Terry

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Yes, thank you for the offer but we wish to cancel as of right now. Thank you.
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Susan, Sponsor and Donor Relations, Social Media

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Jennifer, as you requested, I have made your child available for another sponsor. 
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That Reddude

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Please cancel my sponsorship 07990798. I must decline the three month offer as well.
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Susan, Sponsor and Donor Relations, Social Media

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That Reddude, as you requested, I have made your child available for another sponsor. Thank you for all of the love and support that you have provided for this child over the last few months. God bless you!
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Amanda Poppiti

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I also need to cancel my sponsorship
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Shannon Massey, Employee

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Hi Amanda, 
I am so sorry to hear that you would like to cancel your sponsorship of Fridjynael. I see that you recently just began sponsoring her. Is there anything that we can do to help you continue? We would appreciate any feedback that you may have for us. Thank you for getting back with us on how we may be able to help, and if not we will be happy to assist you with canceling. 
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Paula Butler Kay

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Hello, several months ago I tried to cancel my sponsorship, but I see it is still being taken out of my checking account. Can you please assist me in canceling this?
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Shannon Massey, Employee

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Hi Paula, 
I am so sorry for the confusion on canceling your account! I see that back in November, we did cover a few months of sponsorship for you in order to allow you a small break from sponsoring. However, I did go ahead and remove Tesfanesh from your account for you today since you are still in need of canceling. If you would like, you may write Tesfanesh a final letter. Please write “Final Letter” across the top of the correspondence, along with your child's name and child's number, (ET015000226). Please send your letter to Compassion's address below:  

Compassion International
Colorado Springs, CO 80997
 
If in the future you would like to sponsor another child, we would be blessed to partner with you again!
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Maddie Knight

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I need to cancel my membership immediately. I do not have the funds to continue to support my child nor will I for a while. I am unable to do the three month offer. My sponsor number is 07784105. Thank you.
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Shannon Massey, Employee

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Hi Maddie, 
I am so sorry to hear that you will no longer be able to support Kezia, but we do understand. I have removed her from your account today. If you would like, you may write Kezia a final letter. Please write “Final Letter” across the top of the correspondence, along with your child's name and child's number, (UG083300408). Please send your letter to Compassion's address below:  

Compassion International
Colorado Springs, CO 80997
 
If in the future you would like to sponsor another child, we would be blessed to partner with you again!
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Corel Lee

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I also need to cancel 2 account due to current circumstances 07593564 and 07593785
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Susan, Sponsor and Donor Relations, Social Media

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Corel, I can certainly assist you with whatever you need to do on these accounts. I do want to verify because both accounts show a different name than yours. What is your relationship to Skyler and Tea? Also, I want to make sure that you are aware that we have some options that may be able to help if this is due to a short term financial difficulty. For example, we could cover three months for you and then lower your support amount to $19 per child ($38 total) for five months. Please let me know if this would help. If not, let me know and I will make your children available for another sponsor. 
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Corel Lee

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They are my little sisters My mom asked me to cancel them and we need to just cancel for now Thanks
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Shannon Massey, Employee

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Hi Corel, 
We completely understand! I have closed both of these sponsorship accounts as requested. If you would like, you may write your sweet kiddos a final letter. Please write “Final Letter” across the top of the correspondence, along with your child's name and child's number. Please send your letter to Compassion's address below:  

Compassion International
Colorado Springs, CO 80997
 
If in the future you would like to sponsor another child, we would be blessed to partner with you again!
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S Monasterio

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Hi, I will need to cancel my sponsorship account as well with a decline on the three month payment plan request. Sponsorship number: 08024287. Thank you
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Susan, Sponsor and Donor Relations, Social Media

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S Monasterio, I am sorry to hear that you are faced with such a difficult decision but I can certainly assist you with what you need to do today. As you requested, I have made your child available for another sponsor. Thank you so much for your partnership over the last few months.
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Seth Gustafson

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Hello, at this time I need to cancel my sponsorship. My sponsor number is 07957219, the commitment numbers on file are ET059200196 and ET059200232
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Christina, Employee

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Seth, I’m so sorry to hear that you would like to end yoursponsorships of Nyagon and Gnamat. Please share if there is any way wecould be serving you better. If this request is due to financialconcerns, we may be able to help you. Because we value you as aCompassion sponsor and the difference you are making in their lives, Compassionwould be happy to cover your support for the months of May through July. Thiswould be our gift to you; you would not need to reimburse Compassion. Pleaselet us know if this would help you keep your kiddos or if you still need tocancel. I look forward to your reply! 
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Seth Gustafson

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I would still need to cancel for now until I have a better financial projection. But I appreciate the offer to help me for those pertaining months. I will greatly consider compassion in the future once I’m in a better place
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Madison

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Hello Seth! As you requested, I have canceled your sponsorship of Nyagon and Gnamat at this time. You are able to send both of these kiddos a final letter if you would like! You would need to have your sponsor number, their child number and the words Final Letter written at the top of the page. You would need to mail these letters into us at the address listed below. If you would like to sponsor with us again, we would be blessed to partner with you! :) 

Compassion International
Colorado Springs, CO 80997
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Danielle Henderson

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We would like to cancel our account. Our sponsor number is 01790466. We currently do no sponsor any child as the one we were sponsoring left the program. We do not wish to continue with another child at this time.
Thank you.
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Christina, Employee

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Danielle, thank you so much for the difference you have made in the lives of the children you have helped over the past 9 years! Thank you for letting us know you do not wish to sponsor Flavia. I have removed her from your account today. If you would like to sponsor another child in the future, we would be blessed to partner with you. 
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Daniel Allen

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Hello,

I wish to cancel my sponsorship please, effective immediately. #3C376E

Thank you
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Daniel! I am so sorry that  you need to cancel your sponsorship. I am able to help you do so, but I am not able to find an account with your email address. The number you gave me is not a sponsor number or a child number registered with Compassion. Do you know either of these numbers? The child number will have two letters followed by numbers.
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Daniel Allen

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My apologies. The sponsorship number is 02355471
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Sarah, Sponsor and Donor Relations, Social Media

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That's ok, Daniel! I was able to find your account with your sponsor number and have canceled your sponsorship.
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KM

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I need to cancel my sponsorship, how do I go about doing this? I will have to decline the three month offer as well. My sponsor number id is 08144215.
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KM

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I would like this done today please. Please let me know that this message was received. 
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Sarah, Sponsor and Donor Relations, Social Media

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KM, as requested, I have taken care of canceling your sponsorship today. Please let me know if I can help you further.
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Sarah Waller

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I request to cancel my sponsorship at this time. Donor number 02661752. Thank you. 
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Sarah, Sponsor and Donor Relations, Social Media

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Sarah, I am so sorry that you are in need of canceling your sponsorship. Is there anything Compassion could have done to make your experience better? If this is due to a financial concern, Compassion would be willing and able to cover your support for the months of May through July and reduce your sponsorship rate to $19 a month for August through December. Please let me know if this would help or if you still need to cancel.
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Sarah Waller

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I need to decline the 3 month offer and cancel immediately. 
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Madison

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Sarah, I have cancelled your sponsorship of Zenu at this time. Thank you so much for sponsoring Zenu for the past three years! If you would like, you can send a final letter to Zenu. You would need to send in this letter into us at the mailing address listed below with your sponsor number, her child number and the words Final Letter written at the top. 

Compassion International
Colorado Springs, CO 80997

If you would like to sponsor another child with us in the future, we would be blessed to partner with you again!
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meghannlchapman

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Please end my sponsorship and confirm receipt/cancellation.

Name: Meghann Chapman
Sponsor Number: 06653604
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Sarah, Sponsor and Donor Relations, Social Media

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Meghann, I am so sorry that to hear that you are needing to cancel your sponsorship. Please let me know if there is anything Compassion could have done to serve you better. If this is due to a financial concern, Compassion would be able to cover your support through the month of June. We are also able to reduce your sponsorship rate to $19 a month for the months of August through December. Please let me know if that would help you or if you still need to cancel.
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