Sponsorship Cancellation

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Due to a change in financial circumstances, my husband and I have to cancel our sponsorships. I am heartbroken to do this, as both of us have been sponsoring children for many years. I wasn't able to find a way to do so via the website. Who do I contact to do this?
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Jennifer Deman

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Posted 4 months ago

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Shannon Massey, Employee

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Hi Jennifer, 
I am so sorry to hear that you and your husband are struggling a little financially! Please know that we truly value our supporters and we would be blessed to able to help you keep your relationship with your sweet kiddos. If your request is due to a short term financial situation, Compassion would be happy to cover three months of sponsorship for you to allow you a small break from the financial commitment. This means we would completely cover the months of August through October. In addition, we would be happy to place you on a reduced rate of sponsorship for the following three months. This means that for the months of November through January your donation would be reduced to $19 per month. However, if you still feel it is best to cancel your sponsorship, please let us know and we will be happy to fulfill your wish to cancel.  

Please also provide us with your husbands sponsor number, as I was only about to locate your personal account. We would be happy to make this offer for both accounts, or help you cancel you both of them if you feel that is best. 
We look forward to hearing from you!  
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Jennifer Deman

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Oh, I did not know that was an option! If we could do the break, then a reduced rate through January, that would help a great deal. My husband's sponsor number is 01863292. Thank you so much! I'm so happy/relieved that we'll be able to continue our sponsorship. 
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Christina, Employee

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Hi Jennifer! I'm so glad to hear that we will be able to help you and your husband keep your kiddos! I have taken care of covering both of your sponsorships for the months of August through October and reducing your monthly sponsorship rate to $19 for the months of November through January. Please let us know if you have any additional questions or concerns. Have a blessed day!

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