Sponsorship Cancellation

  • 1
  • Problem
  • Updated 9 months ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Hello,
I regretfully must cancel my subscription. My ID is 07724573.
Photo of Adam Dufour

Adam Dufour

  • 2 Posts
  • 0 Reply Likes

Posted 10 months ago

  • 1
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4930 Posts
  • 1088 Reply Likes
Adam, I am so sorry that you are in need of canceling your sponsorship :(. Please let us know if there is anything Compassion could have done to serve you better. If this is due to financial concerns, Compassion would be able to cover your support for the months of February through April and reduce your sponsorship rate to $19 per month for May through September. Please let me know if this would help or if you still need to cancel.
Photo of Adam Dufour

Adam Dufour

  • 2 Posts
  • 0 Reply Likes
Hi Sarah, I'm confused because I was charged yesterday with another bill when I had asked if it could be cancelled 2 weeks ago. Thanks for helping me clear this up.
Photo of Susan

Susan, Sponsor and Donor Relations, Social Media

  • 7368 Posts
  • 1564 Reply Likes
Adam, I apologize for the confusion. We had offered to help cover part or all of your support for a few months above and we were hoping to hear back from you either way. It sounds like you are really just wanting to cancel at this point so I have honored your request. I have made your child available for another sponsor as of today. Please let us know if we can be of any further assistance at this time. 

This conversation is no longer open for comments or replies.