Sponsorship issues

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I sponsored Salome Genez Rivera a few days ago through the Spirit Song Link. I was looking to find the proof of sponsorship for the artist m&g at Spirit Song, but never received any ore emails besides the initial one. I created an account, but it says I have no sponsorships??
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Sharayah Franklin

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Posted 3 years ago

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Shannon Massey, Employee

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Hi Sharayah! Thank you for making the decision to bless this sweet little kiddo! I am so sorry for the delay in processing your sponsorship. I see that there is an issue on our side with processing your first contribution which is causing this delay. This is very likely nothing on your end, but rather an issue on our end. I have sent this to our technical team to look at this a bit closer, and see if we can fix this a bit quicker. Please know that they will get this fixed as quickly as possible. Thank you so much for your patience! Please allow about 2-3 weeks for us to complete this process and if you still do not see this issue has been fixed, please let us know! 

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