Sponsorship lost?

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  • Updated 2 years ago
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On March 5th, I selected a child to sponsor, and set up my payment information. I received the email confirming my choice and sponsorship. I never received the sponsorship package and my account says I have no sponsorships. What happened to my sponsorship. The child I chose is gone from the lisst of available children.
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Susan Bishoff

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  • confused and sad

Posted 2 years ago

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Stephen

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I am sorry Susan I hope someone from Compassion may be able to answer your question first thing tomorrow or asap
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Susan, Sponsor and Donor Relations, Social Media

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Susan, I saw that you called earlier today. I can see that your sponsorship is in process. I apologize for the delay in processing. We are experiencing system difficulties right now that are leading to some delays. I am working to speed up this transaction and add Thiago to your account as soon as possible.

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