Sponsorship on Hold

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  • Updated 9 months ago
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Hi, in January i put my sponsorship on hold, but i dont remember when they told me the payments would start back up again. I just want to be prepared for when they do
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Reagan McCarty

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Posted 9 months ago

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Sarah, Official Rep

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Hi Reagan! I am so sorry for the confusion! Your donations are actually active on your account again this month. Are you able to make the donations moving forward? Your sponsorship is not set up on automatic donations, so you are welcome to make your donations manually through your online account.
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Reagan McCarty

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I think whoever i spoke to in January told me i could do $20 a month for 5 months and then revert back to the $38 after the time was up. Is there still a way to do that?
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Shannon Massey, Employee

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Hi Reagan, 

I am so sorry we offered that to you, but did not make the change on your account. I have made sure to put you on the $19 rate for the months of May through September. :) 
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Reagan McCarty

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Thank you very much!

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