Sponsorship switch and cancellation

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  • Updated 1 month ago
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Me and my sister have been sharing the sponsorship of Amanda Ashlie Kibwota (UG015700369) and we would like her to be moved over to her account (Laurie Inwards 07274910).

I also need to unfortunately end my sponsorship of one of my kids due to financial reasons. Please remove Kibsi Gloria Yameogo (BF015400396) from my account.

Thank, you!

Julie Inwards (07103359)
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Julie Inwards

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Posted 2 months ago

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Sarah, Official Rep

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Julie, I am so sorry to hear that you need to cancel your sponsorship of Kibsi! I have taken care of doing this for you this afternoon. We can certainly move Amanda over to Laurie's account, but we will need confirmation from Laurie specifically before we make that change. Can you have Laurie email us at socialmedia@compassion.com to confirm this is ok with her? Thank you!
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Julie Inwards

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I pay for my sponsor kids tomorrow, is it possible to hold payment for Amanda Ashlie Kibwota (UG015700369) until she is put on my sister's account?
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Shannon Massey, Employee

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Hi Julie, 

I am so sorry, I do see this contribution has already processed. Would you like me to refund that for you so that your sister can pay that when the child is moved? 
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Julie Inwards

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Yes, pease. Thank you!
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Mackenzie, Employee

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I have submitted your request to have your January donation refunded for Amanda's sponsorship. This should be processed in about 24-48 hours. Please let us know if you have any questions! 
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Carla Underwood

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I need to cancel my sponsorship due to financial issues as well.
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Shannon Massey, Employee

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Hi Carla, 

I am so sorry for the delay in getting back to you. However, I do see you were able to call and speak with someone regarding your account. Please let us know if we can do anything else to help you! 

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