Still Not received a letter

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Sponsor letter from child has still not been received. I was under the impression that with the new tech that letters where processed faster. Also with the app would be nice if there was a notification that told you when your letter was received to the child or the gift that you send them. To give us more comfort. We are just anxiously waiting.
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Matthew Brode BigBrodiestyle

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Posted 6 months ago

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Susan, Sponsor and Donor Relations, Social Media

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Matthew, I am so sorry for the disappointment in the delivery time for the letters. Did you receive the first letter from Abenagrace that was sent on May 4? I would be happy to re-submit this letter if you still have not received the copy in the mail. It also looks like the stationary was just printed last week for her next letter to you. You should receive this new letter from Abenagrace in the next few months. The new letter delivery system does go much quicker than it did before. However, letters still take between a few weeks to a few months to travel back and forth, be translated, go through quality assurance, etc. You can expect a letter every two to six months if you are writing regularly. 

Also, thank you so much for sharing your feedback with us. We greatly appreciate it and will take it into consideration for future versions of the app. 
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Matthew Brode BigBrodiestyle

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I did recieve one letter but it seemed to have already been written before the sponsorship it seemed because her birthday was a few days before we started the program and letter was dated before. But also I did recieve a paper copy today in the mail. So you said her next letter seems to be on the way already then? We are just excited along with our children to get to extend our spiritual family across to our sponsor.
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Sarah, Sponsor and Donor Relations, Social Media

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Hey Matthew! I actually cannot see the date on the  letter because it seems to have been marked out, but she may have written this letter before you became the sponsor so that we were able to send a letter written by her to you as soon as she was made aware of your sponsorship. Yes, there is already another piece of stationary that has been printed out in our Ghana office and sent to Abenagrace for her to complete and send to you again :).
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Matthew Brode BigBrodiestyle

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Thank you
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Matthew Brode BigBrodiestyle

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Still waiting on this letter seems as if it will never come it makes writing to her hard because of lack of communication
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Dioscoro C. Llenares

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Good day compassion International. My name is Pastor Dioscoro Llenares, a pastor of Ayala Assembly of God here in Ayala, Zamboanga city Philippines. We would like to express that our chucrh is willing to partner with compassion international. ang my question what will we do as your partner? 
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Sarah, Sponsor and Donor Relations, Social Media

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Dioscoro,  please email us at socialmedia@compassion.com for more details on partnership. Thanks!
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Sarah, Sponsor and Donor Relations, Social Media

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Matthew, I promise that the letters should start to flow more easily as time goes by. It can be a little rocky at first, but I am praying that you receive another letter from your kiddo soon!

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