Suggestion for a Compassion Advocates New Sponsorship Webpage.

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I recently found two new sponsors for some children I was advocating for.  I have an idea that I'd like to forward to the appropriate department in case it could help others.  I have a systems solution that Advocates could use (sorry, it’s a habit being an IT person) by creating a Compassion Advocates New Sponsorship Sign-up webpage (for lack of a better term).

Here’s my idea:

If we have someone wanting to sponsor a specific child that we are advocating for, we could go to a Compassion Advocate webpage, that would allow us (the Advocate) to enter the new sponsor's contact information and the Child ID of the child they want to sponsor.  Then the following could be done by the Compassion system:

  • Compassion could send an email right away to that person with a link for them to setup their on-line account, enter their billing information, and start their sponsorship.  It would be a big plus if the webpage would also allowed us (the Advocate) to request a PDF copy of the Child Packet be sent to the new sponsor in this first email.  This would eliminate the need for the Advocate to scan and email the packet or send the packet in the mail to the new sponsor.
  • Compassion would then mail the new sponsor the regular Sponsorship Kit and child details like they normally do.  It could also extend the Child Packet’s expiration date, if necessary, to give the new sponsor enough time to respond to either the email or the Sponsorship Kit.  (For one new sponsorship, the person told me on the packet's expiration date, that they wanted to sponsor a child.  I had to contact my Advocate Manager quickly to extend the date, so they child wasn't put back into the available children.)  The system could also send email reminders as the new/potential sponsor approached the expiration date, if they haven’t completed the sponsorship process.
  • In addition, the webpage could also allow us (the Advocate) to enter the new sponsors credit card information (optional).  If the credit card information is entered, their sponsorship could be started immediately and the new sponsor would get an email notifying them of their new sponsorship and instructions for setting up their on-line account.  The same option would apply here too where we (the Advocate) could request a PDF copy of the Child Packet be sent to the new sponsor.

My primary reasoning for this is that I’ve become more cautious about giving my credit card information out and I know other people are too.  With the new sponsors I recently found, the person lives a great distance away and I haven’t seen her in over 40 years, so she was hesitant about giving her credit card information to me.  The new webpage would allow me to start a "Pay Later" with a potential sponsor and she could give Compassion her credit card information directly.

As a added benefit, this would eliminate the cost and time mailing the packet to the new/potential sponsor.  With most of the new sponsors that I've found it would eliminate or reduce some of the delays and/or missed opportunities by people forgetting to return their packet in time and possibly losing the child that want to sponsor because the due date passed.

Another minor suggestion, would be to the Related Categories below this form.  It would be great if there was an option that we (Advocates) could select when submitting ideas that would be classified as Advocating for Compassion so their are differentiated from the normal sponsorship, etc.

Hope this helps.

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Douglas Root

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Posted 1 year ago

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Sierra, Employee

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Hi Douglas! Thank you so much for these ideas! You are certainly well-versed in this area, and I would be happy to pass these ideas along for you!

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