Super fast letter?

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After not receiving a letter from my sponsored child in almost a year, I was ecstatic to finally get one today! Although I'm still pumped to have gotten a letter, I am also confused. The child's mom thanked me for her gift and told me what she picked out for her bday then told me they went to the park on her bday. Her bday was only 4 days ago on Thursday, so I'm shocked to get a letter on Monday. Has the new process really sped things up so much that we can get letters this fast?
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Rochelle Beard

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Posted 2 years ago

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Laura Allen

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Hi Rochelle, Compassion's offices are closed for the day, and I am another sponsor, like you. Is there a date on the letter you received? You mentioned that you had not gotten a letter for nearly a year. Is it possible that the mother is referring to your child's 2015 birthday? After the new letter writing system was implemented earlier this year, there was a huge backlog of child letters, and I'm wondering if this was one of them that just recently made it through to you. When the new system is operating smoothly, letters will come more quickly than they used to, but I don't think they will get here in four days! That would be amazing and awesome, though! Tomorrow when the offices open, someone from Compassion will probably be able to shed more light on this for you. In any case, glad you got a letter! :)
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Rochelle Beard

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I can't find a date anywhere on the letter, but I do know it's from this year because I got a letter for 2015's birthday (with a new picture!) last year. If letters can really get here this fast (at least occasionally) then I'm definitely good with that!
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Rochelle! This letter was actually in response to a gift you gave to Claudia at the end of last year. With the issues we have experienced with the new system, we were finally able to process this letter and send it to you. I am so sorry it took almost a year for you to hear what she purchased with that gift! The good news is that I can see we've already printed the stationary for Claudia's thank you letterĀ in response to the sweet birthday gift you gave her for this year and sent it to her center for her to write on. That letter should show up in the next few months :).
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Rochelle Beard

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I received a letter from her last December with a picture of her in her new clothes and telling me what she bought. So I guess her mom wrote 2 letters about the same birthday gift?
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Katherine

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Hi Rochelle! So, the letter you received in December was in response to the birthday gift that you sent in August 2015. The letter you just received was in response to the gift you sent in November 2015, and you should be getting a letter within the next few months to thank you for the gift you sent this past August. I'm sorry for the confusion! :)
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Beth

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Recently I got a letter only 2 days after it was written!! So, yes, it is possible! I still have some letters that are coming months after they are written, so we are still in the transition process.

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