Archived and Closed
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So I am one of the sponsors who has had multiple letters stuck in transit pretty much this entire year (ever since the system upgrade). I write to 11 girls and have had quite a few letters all stuck in transit which has become very frustrating for me, and every letter I have coming my way is stuck in transit. I have not been able to view a single letter online that has been written to me since late last year. Anyway, my account has been set up this entire time to receive original letters (and I have started getting some of the original letters in the mail, although a few are not translated), but yesterday I switched my account to receive email notifications instead to view them online only. I decided to switch over based on a comment that someone else made on this blog about getting email notifications, and it seemed to me that people who are set up that way are not having problems with letters stuck in transit. Well, I switched over to email notifications yesterday, and amazingly (!) I got an email notification this morning that I had a letter from one of my girls. It is fairly new in the system, it came very fast and it is not stuck! I can actually view it online! Is it possible that all these letters stuck in transit are because people are coded to receive either original letters or even copies of the letters? I just wanted to put this out there so that if anyone else is having problems with stuck letters, maybe try looking into how you are set up to receive the letters in order to resolve the problem. Thanks!