Thank you letter missing picture

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  • Problem
  • Updated 10 months ago
  • Solved
  • (Edited)
Archived and Closed

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I received my Thank you letter today from Nathalia. It was due by 16 NOV 17. The staff at Compassion put in an inquiry for the letter/picture and I have been patiently waiting for both. Today I received the wonderful thank you letter, but no photo. I sent $60. Can someone please look into this. I waited about an extra 6 weeks for the letter since it didn't arrive on time and I'm frustrated I will have to wait about that long for a photo now as well.  Also her letter is not showing up on my account to read there. It just says translation complete. I have enclosed a screen shot. I can only read it via the email link I was sent. 
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Bre Boswell

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  • frusterated

Posted 10 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Bre, we actually have the photo :). It was attached to the inquiry itself. I just sent you a copy of it by email!
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Bre Boswell

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I just looked at the email, but nothing was attached. can you please resend? Thanks
(Edited)

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