The app says I have new lletters, but they're old. How do I clear the notification?

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  • Updated 10 months ago
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I can't clear the notifications for the app
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Austin Graves

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Posted 10 months ago

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Susan, Sponsor and Donor Relations, Social Media

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Austin, I am very sorry for these issues that you are having on our app. What type of phone do you have? Do you know what version of iOS or Android that you have? Lastly, regrettably, I was unable to locate your account by your name and email address, please post your sponsor number or email socialmedia@compassion.com with more information about your account. This information will help us in the troubleshooting. 

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