The child I am sponsoring is not linked to my account. I would like to write him a letter on line but he's not showing up

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  • Updated 2 years ago
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The child I'm sponsoring is not showing up on my account.
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Leslie Morgan

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Posted 2 years ago

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Susan, Sponsor and Donor Relations, Social Media

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Hi Leslie! I can see that Anjoh is linked and on your account. Are you trying to send him a letter on the app or on a computer? If you are on the app, you might try clearing your cache and logging in again. 
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Leslie Morgan

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I am trying to send him a letter using my computer but he's not showing up on my account
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Sarah, Sponsor and Donor Relations, Social Media

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Leslie, we aren't showing that you have an online account with the sponsor number you have been assigned. Did you create an account before his sponsorship was processed? I am emailing you with the sponsor number that you need to use to create the online account in order to see Anjoh on your account.

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