The direct payment plan is trying to take payment twice for the month?

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: old post

I just changed my information but it's trying to charge me twice for the month can you help fix please
Photo of Crystal Woehrle

Crystal Woehrle

  • 21 Posts
  • 1 Reply Like

Posted 2 years ago

  • 1
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4922 Posts
  • 1087 Reply Likes
Hi Crystal! It does look like your card was updated just fine without pulling out any extra donations :). Because you had already given the September donation, the system did not pull out an extra charge for the month. Your next donation will pull as normal on October 15 :). Have a wonderful week!
Photo of Crystal Woehrle

Crystal Woehrle

  • 21 Posts
  • 1 Reply Like
Thank you for addressing this. I had looked last night and was just in a chat trying to figure out if I messed it up. Have a great dAy.

This conversation is no longer open for comments or replies.