Sponsored Child Information

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The information under the My Sponsorships tab seems to be out of date. The child is 6 1/2 and he is listed as being in the baby class in preschool. How often is this information updated? Thank you!
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Michele Harber Kerlin

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Posted 1 year ago

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Teresa Dawn

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It's updated every 18-24 months so depending on when they start school in your child's country it sounds like he may get an update soon, but staff when they are working(I'm just a sponsor like yourself) can tell you exactly when it was last updated when they work on Monday.  Personally I find the child's photograph usually updates first and then the information usually updates shortly after.  (By shortly after I've had it take anywhere from 10 minutes - 2 months after the photo)
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Michele! Teresa is correct. Because your child' information was entered into our system in October 2016, you should expect to receive and updated photo and updated information by October 2018 :).
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Susan, Sponsor and Donor Relations, Social Media

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Michelle, I apologize for the confusion. Ali was just registered in the program last October. In some cases, children are not able to begin learning until they begin the Compassion program, but we do everything we can to bring them up to speed. A new update will be processed around October 2018. 

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