The photo of my child is the same one from over a year ago.

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  • Updated 7 months ago
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The photo of my child on the app is the same as last year and I am not sure when that was taken. When will I receive a new one? I thought these were updated yearly.
Photo of Dawn Miller

Dawn Miller

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  • concerned

Posted 7 months ago

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Photo of Sarah Heacock Schreffler

Sarah Heacock Schreffler

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Photos are updated every 24 months.
Photo of Dawn Miller

Dawn Miller

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Yes, but I don’t know how old the other one was. She was on the list over a year.
Photo of Shannon Massey

Shannon Massey, Employee

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Hi Dawn, 

I see your child's photo should be updated around February 2020. :) 

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