There is a letter from someone else for my correspondent child

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Hi, there is a birthday letter for RW053200540 (Yannick) showing on my account. I know financial sponsors can write bday greetings, is this what happened ? Thanks! Holly
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Holly Reuther

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Posted 7 months ago

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Sierra, Employee

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Hi Holly! I do see two letters that are currently in translation for Yannick, but because they are in that process, we're unable to view them on our end. Is it one of those letters that you're referring to, or is it a letter that was written a while ago?
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Holly Reuther

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It posted today. It is the airplane birthday card.
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Christina, Employee

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Holly, this letter is indeed from Yannick's financial supporter. I'm sorry for any confusion or concern caused by seeing the financial supporter's letter on your account. Financial supporters are able to write to their child twice per year, usually birthday and Christmas. If you do notice that Yannick's supporter is writing more than twice per year, please do let us know so we may ensure they would still like a correspondent for their child. However, this birthday card is pretty normal, so you have nothing to fear :). Please let us know if you have any additional questions. Have a blessed day! 
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Michael Lee

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I have the same question. My correspondent child Emmanuel has a letter that showed up yesterday on my account. My understanding that he was sponsored by a foundation. The letter has an individuals name on it. I just want to make sure that I understand the process correctly. Also, does the financial supporter have access to my account and letters? Thanks in advance.
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Sierra, Employee

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Hi Michael! Emmanuel is sponsored by a foundation; however, he had one correspondent before you, and that person is no longer his correspondent, but it looks like they had one more letter scanned into the system (late) after they cancelled. There shouldn't be any more letters from that person scanned into the system, and Emmanuel's financial sponsor does not have access to your account or letters. :) I apologize for any confusion!
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Michael Lee

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Perfect! I had already sent the first letter, I just hope it wont confuse Emmanuel. Thank you.

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