There’s a letter in my inbox with an X on it and I can’t open it

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  • Updated 1 month ago
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There is a letter in my inbox dated February 2019 with an X on it. I can’t open it. I was able to open up a letter dated March 2019. What shall I do ?
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Serena Samsel

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Posted 1 month ago

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Sarah Heacock Schreffler

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It is possible the letter was cancelled and replaced with the one marked March. Hopefully the ladies here can let you know what is going on.

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Shannon Massey, Employee

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Hey Serena, 
So it turns out this letter was actually cancelled. But no need to worry, anytime a letter is cancelled, the child will rewrite that letter fixing whatever the issue is and then it will be placed on your account for you. :)