This Compassion site is extremely frustrating

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  • Updated 2 years ago
  • Solved
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Why is it so difficult for me to report a problem that Compassion has caused? Why do I have to sign in with GOOGLE or FACEBOOK? I may just drop my sponsorship because this is extremely poor customer service on Compassion's part.
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StevenBell65 .

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  • EXTREMELY FRUSTRATED!

Posted 2 years ago

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StevenBell65 .

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I can't even tell if the report of my issue has been received or not!!!!! Where does it say that it was received and that someone will respond within 24-48 hours?
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StevenBell65 .

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I don't even know if the problem I attempted to report originally was every received.
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Haley, Sponsor and Donor Relations, Operations

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Hi Steven, I am sorry that the support site has been frustrating for you. We certainly want to help you in anyway possible. I have emailed you the information requested from your original post. I hope that you will give us another chance to serve you well. You are always welcome to email us at ciinfo@us.ci.org, or call our toll free customer service line at 800-336-7676.

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