Translating and receiving letters

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: old posts

I was wondering if you could tell me why a letter to my child written on 6/23/16 still says that it is being translated when a letter I have written since then has already been done. The letter that I wrote a week and a half ago is also in translation and the letter I wrote tonight I can already view. I just want to make sure that all of my letters are going through and he is receiving them.
Photo of Katherine


  • 1 Post
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of Katherine


  • 207 Posts
  • 92 Reply Likes
Hi Katherine! I'm sorry for the confusion with your letters. We are currently going through some issues with our translation system and that is causing the letters on sponsors' My Account to seem out of order and odd looking. Those letters are definitely going through and they'll be sent to Darlens as soon as possible.Thank you for already being such an excellent letter writer!

This conversation is no longer open for comments or replies.