Translation error

  • 1
  • Problem
  • Updated 1 year ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I received my first letter from my child and I know SOME Spanish from high school, enough to know this was not fully translated and am missing information. Can someone fully translate this letter for me? There is also part of the translation that is completely gibberish. This is very important for us as sponsors to be able to communicate w child. Thanks
Photo of Jenn Quigley

Jenn Quigley

  • 5 Posts
  • 0 Reply Likes
  • frustrated

Posted 1 year ago

  • 1
Photo of Shannon Massey

Shannon Massey, Employee

  • 1918 Posts
  • 328 Reply Likes
Hi Jenn, 

I am so sorry for this very odd letter. We were notified that there was an error in our translation queue which released quite a few letters without being complete. This also made errors and changed some of the content to the letters. Our team did catch this issue and they are being fixed. I do truly apologize. They will get this letter fixed for you as quickly as possible. Thank you so much for your patience! 

This conversation is no longer open for comments or replies.