translation

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  • Updated 5 years ago
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Could you please translate this for my mom? It has the wrong child's translation on it. Thanks.
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Laura Evans

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Posted 5 years ago

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Laura Evans

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Emily

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Hi Laura! I am so sorry that your mom's letter had the incorrect translation attached. I would be more than happy to get this re translated for you. Can I please ask for the child's ID number for this letter? I need to locate your mom's account and then I will be able to send an inquiry to our country office to get the letter re translated. 
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Laura Evans

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Hi Emily,
It is okay.
My mom's number is 1701064 Terry Bauer. She lives with me so same address as mine.
Crisbell Reinoso DR6340211.
Laura
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Laura Evans

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My mom also mentioned that is she is really disappointed because she has received no thank you for the money she sent in the past year or so.  I told her she needs to say something.  But I will speak for her.  Could you check into this?  Thanks, Laura Evans
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Laura Evans

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I think that is for both girls? The money.
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Susan

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Hi Laura! I am sending an inquiry today to our field office in the Dominican Republic today to request a new translation for this letter. It looks like your mom just sent three gifts to her two girls in December 2014 but those are the only gifts she sent last year. Please remind her that she should receive a thank you letter for these gifts sometime before June 2015. She also sent a gift to Crisbell in May and December of 2013. Would you like me to check on these two gifts from 2013? 
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Laura Evans

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Yes, the gifts in 2013 she received no acknowledgment about. Could you check on those?
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Laura Evans

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Thank you!
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Susan

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Laura, I will ask for thank you letters for these gifts as well. :)
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Laura Evans

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Could you please have them tell her what they purchased with the money too?  Thanks :)
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Susan

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Hi Laura! I had asked them about the gifts/money. However, they are asking me for a better picture of the letter so that they can properly re-translate it. Would you be able to send me a scanned copy to socialmedia@compassion.com? Otherwise a better quality photo posted here would work just fine. Thank you so much! 
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Laura Evans

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I had my friend's husband who is from El Salvador translate it.  So we are good.  If you could just check on the gifts.
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Susan

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Laura, we really don't mind re-translating the letter and it gives us a chance to correct issues if there are any. However, I will tell them to just worry about the gifts. Thanks again! :)
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Laura Evans

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Thanks Susan. If you could check on the gifts that would be great!
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Susan

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Laura, I was just talking with our office in the DR and it looks like we send an inquiry and received confirmation that this gift was received in 2013. However, I am sending another email to your mom with the receipt confirmation and thank you letter. Please let her know that this email is coming. Thank  you! 
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Laura Evans

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Hi Susan,
She must have missed it the first time around in her email.  Sorry about that.  So I should tell her to keep an eye out in her email for something?  Laura
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Susan

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Laura, no worries! I am sure she just missed it before. Yes, please ask her to keep an eye out for this most recent email from me. :)
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Laura Evans

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Thanks, maybe  you could cc me a copy that way I can make sure she gets it?
Laura
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Laura Evans

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She got the email.  Thanks.

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