Two sponsors with the same e-mail

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My children each sponsor a child, but when I log in using my e-mail that I receive information for both children at, I can only see one sponsored child. How do I access the other one?
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Brittney Meyer

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Posted 3 years ago

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Photo of Susan


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Hi Brittney! Regrettably, I could not locate your accounts based on your name and email address. I am guessing the accounts are under your children's names. That said, it sounds like you have two or so accounts for your two children which means that you will need to have separate login information for the two accounts. It would be best to use the sponsor number to create a  login for each account since you would be using the same email address for both. Please post your child ID numbers here and we would be happy to get you the information you need to be able to create separate logins or combine accounts if need be. 

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