Two sponsors with the same e-mail

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: old posts

My children each sponsor a child, but when I log in using my e-mail that I receive information for both children at, I can only see one sponsored child. How do I access the other one?
Photo of Brittney Meyer

Brittney Meyer

  • 0 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Susan

Susan, Sponsor and Donor Relations, Social Media

  • 7368 Posts
  • 1564 Reply Likes
Hi Brittney! Regrettably, I could not locate your accounts based on your name and email address. I am guessing the accounts are under your children's names. That said, it sounds like you have two or so accounts for your two children which means that you will need to have separate login information for the two accounts. It would be best to use the sponsor number to create a  login for each account since you would be using the same email address for both. Please post your child ID numbers here and we would be happy to get you the information you need to be able to create separate logins or combine accounts if need be. 

This conversation is no longer open for comments or replies.