Unable to access letters.

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  • Updated 4 years ago
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I am unable to view my previously sent letters, as well as any letters from the past. I see I have a letter in transit that I cannot view yet, but I would imagine that I would still be able to see all the previous letters. Instead, there is a pop up that almost completely freezes the site. I have to exit and log back in and the features still do not work.
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Amanda Willard

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Posted 4 years ago

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Sarah, Official Rep

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Hi Amanda! I am so sorry for the difficulty you have had seeing your previous letters :(. Are you trying to read past letters that you have sent, or do they just not show up on your account at all? What does the pop up say exactly? Have you tried switching to a new browser?

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