Unable to create an account

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  • Updated 2 months ago
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I have been charged for my first month of sponsorship, but I am unable to create an account as I don’t have my donor number.
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Sean

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Posted 2 months ago

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Sierra, Employee

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Hi, Sean! I'm so sorry you haven't received confirmation of your sponsor number yet. I would be happy to see where we are in that process for you. Do you by any chance have the child ID of the child you're sponsoring on hand? If so, will you kindly provide us with that number?
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Sean

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Sierra,
It is BR058800267.
Thank you
Sean
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Shannon Massey, Employee

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Thank you so much for this information Sean, 

I am emailing you right now with your sponsor number so that you can create your online account. :) 
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Shannon Massey, Employee

  • 2001 Posts
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I am so sorry Sean, 

It looks like your email is not going through. Your sponsor number is: 09079601. You can register your account at: https://www.compassion.com/account/login.htm and click on, "create account". Once you create your account, I would encourage you to check your email to make sure that it's correct. I am guessing this is why we were unable to contact you before. 

Please let us know if you have any questions!
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Sean

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Shannon, I got the account setup. Thank you for your help.
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Sean

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Shannon, thank you.

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