Unable to read my letter

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My child sent me a letter in March and I have been unable to read or open it. Can someone please help. This is my first letter from him.
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Leslie

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Posted 2 years ago

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Emily

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Hi Leslie! I'm so excited that your first letter is on its way to you from Chief! I am sure you're eager to read it and get to know him! I checked on your letter and the reason you're unable to currently open it is because although it's finished being translated, it's not yet fully processed through our system. Once it's finished, it will post to your account and you'll be able to view and read it :). Thanks for being patient as we post this letter to your account for you to enjoy! I encourage you to give it a couple of more weeks and I pray it's view-able for you very soon! 

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