unable to register online

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  • Updated 3 years ago
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Archived and Closed

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I recently signed up as a sponsor, and my child's birthday is in a couple days. I want to send him a gift online, but I currently do not have an online account yet. I have attempted to create an online account as instructed, & the site tells me it cannot locate my e-mail address or sponsor number  in step 1. Please help asap!
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Annie Davis

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Posted 3 years ago

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Sarah, Official Rep

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Annie, the sponsor number you mentioned is the number we have for you. Are you putting in both your email address and sponsor number? If so, please only put in the sponsor number as it will give you an error if you put both in when trying to make an account. Please let me know if you continue to have trouble creating an online account!

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