unauthorized sponsorship

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  • Problem
  • Updated 1 year ago
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Archived and Closed

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I have tried repeatedly to cancel my membership through your email link and i get a system error  that it cannot be processed. not only that, i received  a letter today stating that i am sponsoring a new child- without my authorization! i want this cancelled immediately!
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Paula Sandor

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  • frustrated and angry

Posted 1 year ago

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Paula Sandor

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This reply was created from a merged topic originally titled unauthorized sponsorship.

I have tried repeatedly to cancel my membership through your email link
and i get a system error  that it cannot be processed. not only that, i
received  a letter today stating that i am sponsoring a new child-
without my authorization. i want this cancelled immediately and my account closed.
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Susan, Sponsor and Donor Relations, Social Media

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Paula, I am so sorry that you are running into so many issues with our system. I know that can be frustrating. I am absolutely happy to help you with whatever you need to do on your account today. It looks like we had sent you another child to consider after we had to close our offices in India. I have made this new child available for another sponsor. Thank you so much for all of the love and support that you have provided for Sudarsana. Please let me know if you have any further questions or concerns. We also would love to hear any feedback that you have for us as an organization. We always relish the chance to improve our program.
(Edited)
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Paula Sandor

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thank you- if you can close my account that would be great. thank you

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