Unauthorized sponsorship

  • 3
  • Question
  • Updated 2 years ago
  • Answered
  • 3
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: old posts

Compassion has once again assigned us a child without our knowledge or consent. After our commitment to our current child is complete, we will no longer sponsor future children. Please update your practice.
Photo of David Higginson

David Higginson

  • 2 Posts
  • 2 Reply Likes
  • frustrated

Posted 2 years ago

  • 3
2 years ago
Photo of Stephen

Stephen

  • 233 Posts
  • 42 Reply Likes
I am sorry you are frustrated but it is Compassion International policy to send you a child packet and give you 14 days to think about it you either lost the packet or got busy and did not notify Compassion that you do not want to sponsor another child so they thought that you were ok with sponsoring the child they sent you I truely think Compassion is a great organization with many set backs and great staff who are trying to do the work of the Lord I hate it when people are so rude to the staff because they don't deserve it and they are just doing their job and trying to follow what is required of them I understand that we get busy or forget to contact Compassion because you misplaced the sponsor child packet they sent you and then you are stuck sponsoring a child you didn't authorize
2017-06-03T10:56:43+00:00
Photo of Jamie Riemersma

Jamie Riemersma

  • 123 Posts
  • 77 Reply Likes
Stephen, why are you assuming that this is David's fault?  You have no way of knowing what happened, and your tone towards him is very antagonistic.  This is a help forum, and he has every right to come here and ask that this situation be corrected.  I find nothing in his tone that is rude, or condescending towards Compassion or the staff here, and see no reason why anyone should be responding to him in the way you just did.  If you cannot help the situation, why not just wait and allow the ladies here to respond, instead of placing a greater burden on someone who is obviously already frustrated?
2 years ago
Photo of Susan

Susan, Sponsor and Donor Relations, Social Media

  • 7375 Posts
  • 1570 Reply Likes
David, I sincerely and genuinely apologize for the frustration that we have caused. :( Please know that our heart is just to see children sponsored. We adopted this policy at the request of supporters and the majority of sponsors do wish to go on and sponsor another child. That said, we in no way intend to burden you or frustrate you with this practice and hope to hear from you if you do not want to sponsor another child. I also am happy to make a note on your account to not add any further children when your current sponsored child leaves the program. Regrettably, I was unable to locate your account by your name and email address. Please post one of your child's ID numbers here or email socialmedia@compassion.com with more information and I will gladly make this note for you so that we can honor your wishes.
(Edited)
2017-06-05T15:46:14+00:00
Photo of David Higginson

David Higginson

  • 2 Posts
  • 2 Reply Likes

Susan,  thank you for your response.  If indeed CI sent a new packet, it may have been missed by us. Within the past 2 months we have been moving to a new home.

I know this has happened to us before.  I believe it would be best to allow the sponsor to give a formal approval rather than simply assign, but I understand that is your current policy. 

We have been blessed being part of this ministry and have sponsored many children in the last 20 years.  We will continue to sponsor, however we take the sponsorship very seriously and spend a great deal of time praying and reading profiles before we make a decision.  Nothing to take away from the child you assigned to us, but we prefer to have time to consider other children.

To assist you, my sponsor number is 01077201.

Blessings,

David Higginson

This conversation is no longer open for comments or replies.

  • 3

Powered by Get Satisfaction