unfortunately I am unable to go ahead with my sponsorship and was wondering if someone could help me cancel it. the number is ID062800025

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how to cancel my sponsorship?
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Elena

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Posted 4 months ago

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Shannon Massey, Employee

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Hi Elena, 
I am so sorry to hear that you will not be able to sponsor Rando! However, I am actually seeing that he is still not sponsored. Did you recently decide to sponsor him at an event? I am wondering if we may still be waiting to receive your paperwork. When did you sponsor this little guy? 
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Elena

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is there anyway I could personally contact you?
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Elena! You can contact our team through email at socialmedia@compassion.com if that would be more helpful! Regrettably, we cannot cancel the sponsorship until we receive the sponsorship card in our office and have an account set up for you. It can take a few weeks for us to receive that card when you sponsor through an event.
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Elena

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okay no problem, I didn't sponsor through an event but as soon as you receive the card are you able to please cancel it?
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Leah, Employee

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Hi Elena! Yes, you will be able to contact us back once your information has been received and entered in to the system to request the cancellation. 
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Elena

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okay thank you!
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Elena

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yeah I only decided to sponsor him two days ago with a friend but we've had to come to an agreement that this isn't the right time for us to sponsor him. 

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