Updated photos, bookmarks of Correspondent kids

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  • Question
  • Updated 4 months ago
  • Answered
Hi! My correspondent kids have had updated photos on my online page for quite a while but I haven't received any updated pictures and bookmarks on several of them. Do those still get mailed to correspondents? 
Photo of David Robinson

David Robinson

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Posted 4 months ago

  • 2
Photo of Sarah Heacock Schreffler

Sarah Heacock Schreffler

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They do. But they can take a couple of months.
Photo of Sierra

Sierra, Employee

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Hi David! Yes, Sarah is correct. We can also email you those updated photos, so you can receive them more quickly, if you would like.
Photo of David Robinson

David Robinson

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It has been several months to be honest :) If you think they are still coming I will wait. 
Photo of Leah

Leah, Employee

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Hello David! The photo update can take a few months for you to receive in the mail. I would encourage giving it a little more time. If you don't receive them in a few weeks, let us know. Like Sierra said, we can send the digital image for you or we can request to have another one mailed. I appreciate your patience and understanding. 
Photo of Sarah Heacock Schreffler

Sarah Heacock Schreffler

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I just this week received the physical packet for a correspondent whose photo updated at the end of March.  It takes so long to receive the packet I usually feel "WOAH. Another photo update" so soon? Then realize actually no its just the hard copy of that one.