Hi, I recently received updated photos of my sponsor children by mail. Will these photos also be updated in the Compassion app? If not, would it be possible to have the jpegs of the photos sent to me via email?
If it was a gift photo, then there are not JPGs available. Those are scanned in on the child's side. You can access the letter on your Compassion account. I typically do Print Screen then paste into Paint so I can crop out the picture as a JPG. If they were updated photos, then yes it will be in the app and you can get a JPG.
Hi Karen! Sarah is correct. If they were gift photos, then we can send you the letter via email, and if they were simply photo updates, then those will be available to you on the app. We would also be happy to send those to you via email, if you would like!