urgent please help need Daisy to get money!!!

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I payed my monthly payments and its still saying i owe the same amount but I got my email confirming that I payed. I also donated a birthday gift money for daisy and its still asking me to. I refreshed the website. Please help!!! I want Daisy to get her money
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aly stewart

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Posted 1 year ago

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Sarah Heacock Schreffler

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Even if you send a birthday gift, it will continue to suggest sending one. That message does not seem to be connected to the monies received.
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Aly! It can take up to 24 hours for your donations to process and for your online account to reflect the donations you've made. I do see that we processed your monthly donation as well as the birthday gift for Daisy. As Sarah mentioned, the message suggesting to send a birthday gift isn't connected to the financial piece of your account. meaning it doesn't go away after you've sent the gift. Just know that we did receive it and will be sending it on to Daisy for her special day :)! 

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