Waiting for response and notifications

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Hello, I have sent my 2 sponsored children 4 letters and Christmas/birthday contributions. I have gotten one letter from one of the children but none from the other. I also cannot tell if they have received my letters. Can someone please let me know how my sponsored children are doing? I get lots of letters from compassion asking for more donations and to sponsor more children but no updates on how the children I am currently sponsoring are doing. I know it takes time for letters to go back and forth but I would have expected to hear something by now.
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Rachel Flowers

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Posted 2 years ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Rachel! I am so sorry you haven't heard from Afonso yet (I think this is the kiddo you are talking about). I can actually tell that he has been receiving your letters because we currently have reply letters from him in process for you. We transitioned to a new letter system several months ago that did cause letters to slow down between the child and sponsor as everyone was getting used to the new process. Afonso's letters are on their way to you, but I am going to be sending an inquiry to see if I can get at least one of those letters to you faster. As soon as I have a reply, I will get back in touch with you!

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